All Returns require written authorization by Dolls and Divas Couture (DDC) and must be filedmwithDDC within 10 days from Customer's receipt of shipment. Sorry, but any Returns without DDC's written authorization will be refused. Refunds on Authorized Returns will be issued via the Original payment method (returned shipping charges are not refundable). All goods bought "On Sale" are not refundable.
All Authorized Returns must include the Original Invoice (or a copy thereof); the garment(s) packed in their original plastic bag(s), and all the garment's original Labels and Hangtags. Garments that were 'used' or otherwise damaged (and are therefore not re-salable) or were purchased as a "Sale' item, are not eligible for a Refund and will be returned to the Sender.
If you have any questions or concerns, please contact us.